Ian Gregory
CUSTOMER SERVICE
Every organization has customers. All of them. Those customers are the lifeblood of that organization and they should be treated well. ...
Leadership Insights from LIA
Ian Gregory
CREATIVITY THROUGH LOVE
Creativity in the workplace is either encouraged or suppressed by the culture of that workplace. Culture in the workplace is how things...
Ian Gregory
CHANGING THE WORLD
When we are young and so full of vim and vigor and nothing seems impossible, we think we have all the time in the world, we are...
Ian Gregory
CAN YOU MOTIVATE?
In a word, no. But, before despair sets in, there are many other things you can do to create an atmosphere at your workplace that...
Ian Gregory
BEING DISOBEDIENT
Should disobedience be part of a leader’s development? Should you be encouraging or even demanding disobedience in your leaders as well...
Karen Gregory
TAKING ON A LEADERSHIP ROLE
Guest Author: Stephanie Redieske Taking on a supervisory role can be intimidating. It can be especially intimidating when you are half...
Karen Gregory
NEWBIES
Guest Author: Stephanie Redieske You’ve got a fresh batch of new hires to onboard and train, and a whole team of seasoned vets who will...
Karen Gregory
DEVELOPING & MAINTAINING MORALE IN THE WORKPLACE
Guest Author: Stephanie Redieske If you haven’t already done so, making morale a priority in the workplace is one of the most important...
Karen Gregory
FROM FRIENDSHIPS TO LEADERSHIP
It’s bound to happen. How couldn’t it? You spend up to 8 hours a day at work with other people. You’re bound to make friendships. Some...
Karen Gregory
WHY EMPLOYEES LEAVE
Employee Turnover & Employee Retention & Recognition: a three part series Last month we talked about Employee Turnover and the high costs...