It’s bound to happen. How couldn’t it? You spend up to 8 hours a day at work with other people. You’re bound to make friendships. Some...

Employee Turnover & Employee Retention & Recognition: a three part series Last month we talked about Employee Turnover and the high costs...

One of the hottest topics in our programs is millennials. We are constantly asked how to deal with them. They are the most complained...

Today I’m reminded about how difficult it is to accomplish a task or even maintain any concentration with constant interruptions. ...

A quick google search on the top character traits people want in their leaders will reveal that honesty comes in the top spot time after...

Life isn’t fair. That cliché is one of my least favorites. And also my topic for this month. Because, in reality, in both our personal...

If the number of times we hear excuses in our classes comes anywhere near the amount of times you, as a leader, hear excuses from your...

Assistant Manager. Assistant Director. Assistant Vice President. Assistant Coach. Assistant Chief. Even Deputy Director. Deputy...

For anyone who questions the effects leadership has on the team, the organization, and the people your organization serves let me assure...

It really doesn’t matter how old you are, you’ve heard this famous cliché: actions speak louder than words. I can confidently say I’ve...

A SMOOTH SEA NEVER MADE A SKILLED SAILOR If you are in leadership you would probably agree the best days are when everything goes as...