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From Conflict to Collaboration

Transform workplace conflict into productive, relationship-building conversations.

A practical microlearning workbook that guides leaders through the skills needed to navigate conflict, reduce tension, and rebuild trust. Learn how to address issues early, communicate clearly, and turn disagreements into opportunities for stronger collaboration.

$19

From Conflict to Collaboration microlearning workbook cover – LIA Training

Conflict is unavoidable — but unaddressed conflict affects trust, productivity, morale, and relationships. Effective leaders don’t avoid difficult conversations; they approach them with clarity, curiosity, and a commitment to problem-solving.


This microlearning workbook helps leaders understand the root causes of conflict and equips them with tools to communicate openly, manage emotions, and facilitate collaborative solutions. Through reflection and guided practice, learners will explore:

  • Why conflict occurs and how it escalates

  • Skills for staying calm and grounded during tough conversations

  • How to listen without defensiveness

  • Strategies for reframing issues and focusing on shared goals

  • Techniques that turn conflict into opportunities for growth and team alignment

Whether you’re addressing a performance issue, navigating personality differences, or managing team tension, this workbook provides a structured, practical approach to resolving conflict and restoring collaboration.

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