Improve Leadership Performance And Team Building Proficiency Through Informative Training Seminars

Organizational Loyalty

True leaders send consistent, positive messages throughout the organization.

Customer Service

Your organization is in the people business and it’s leadership that understands the relationship building necessary for excellence in customer service.

Employee Retention

With national figures showing the loss of an employee costing the organization between $8,000 – $20,000, it is critical to develop the leadership necessary to retain your best and brightest.

Problem Solving

When you’re in competition for the best and the brightest, an efficient and energized workplace is what will draw them and retain them.


Leadership In Action has allowed Swedish American to provide our front-line supervisors with the necessary tools to successfully transition into leadership roles and sustain their focus on key leadership behaviors by providing an assessment tool and structure for group coaching, participants are able to more effectively process feedback and create meaningful action plans.

Antoinette Thompson

Director of Employee & Organizational Development, Swedish American Health System

What an excellent class! It was informative, helpful, insightful, and one of the best classes I have taken in 23 years. Class content cut right to the bone on many subjects and was accepted by one of our major skeptics! This should be a class taught to every officer and wannabe officer.

Fred Hiort

Assistant Chief, Stillman Fire Protection District

I have been a manager for 20+ years and this is the best leadership training I have been to. It provided me an opportunity to reflect and grow.

JoAnne Bonavia

Operations Manager, Swedish American Health System


When you came to this website you were looking for change. Change in you, change in your situation, change in your business climate, or change for your future. LIA understands change from the inside out. Why it’s a potential problem and how to overcome it, how habits can be your greatest strength or your greatest weakness, and why change should be a positive force for the rest of your life.


Actions Speak Louder Than Words

It really doesn’t matter how old you are, you’ve heard this famous cliché:  actions speak louder than words.  I can confidently say I’ve heard it several million times to this point in my lifetime.  I hope that in life and in leadership this cliché touches you deep...

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Every day you face the greatest force on the face of this earth (seriously).  It is the judgement of others, those all-knowing, all-seeing others who know better than anyone else, even you, what is best for you and how you should be.  We put on masks for these others,...

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Time for Reflection

For anyone who questions the effects leadership has on the team, the organization, and the people your organization serves let me assure you, leadership plays a tremendous part in delivering a quality product.  We believe it is the most critical piece of the puzzle. ...

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Employee Silence

Silence is the best reply to a fool – Imam Ali (AS) Ouch.  That kind of hurts.  And yet, it’s not untrue.  How many times have you found yourself not engaging, not responding because the risk wasn’t worth the reward?  How many times do you estimate your employees do...

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I found my first ear hair the other day.  YIKES!  There are certain measuring sticks in life and this is one of those that let you know that you are at least aging if not already old.  So after the shock had subsided and the tears had dried, I spent not a small amount...

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Employee Retention & Recognition

We’ve talked about Employee Turnover and Why Employees Leave, so let’s shift our focus to Employee Retention and some of the things we can do to make sure the people we hire and train become productive members of the team, add value to the organization, serve the...

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